Legal

Privacy policy

Last updated: 29 October 2026. This policy explains how N53 Techworks LLP, the entity behind RecruiterDesk, handles personal data. Please read it alongside our Terms of service and data protection note.

1. Who we are

RecruiterDesk is a recruitment software product operated by N53 Techworks LLP, under the PeopleCap brand, with its registered office at N53 Techworks LLP, 19th Floor, Tower-B, Alphathum, Sector-90, Noida, Uttar Pradesh 201305, India. In this policy, "we", "us" and "our" refer to N53 Techworks LLP. For any privacy question, write to us at privacy@recruiterdesk.io.

2. The data we collect

We collect the following categories of personal data:

  • Account data. Your name, email address and workspace details when you sign up for a trial or a paid plan. If you reach the sign-up from one of our ads or a link on our website, we may record the marketing source with your workspace: the campaign or advertising click identifier, and the page that referred you. It is tied to your workspace so we can see which campaigns and content lead to sign-ups, is not used to build a profile of you, and is removed when the workspace is deleted.
  • Billing data. The details needed to process payment and issue a valid tax invoice. Card details are handled by our payment processor, not stored by us.
  • Candidate and client data you add. The information you enter about candidates, clients and mandates, including CVs and notes. You are the controller of this data; we process it on your behalf (see section 6).
  • Usage and diagnostic data. Limited technical and log data generated when you use the product, so we can keep it secure, fast and reliable. We run ads on Google and on ChatGPT (OpenAI) and load their advertising tags to measure sign-ups that begin from those ads (Google's tag on this website, and OpenAI's pixel in the application where a sign-up is completed), and we run our own first-party, cookieless analytics to understand how the site and product are used (see section 12).
  • Enquiry data. If you contact us through the website form, the name, email, topic and message you send. It reaches us by email, is not stored in a database by this site, and is used only to reply to you.

3. How we use your data

We use personal data only to:

  • provide, secure and improve the product and this website;
  • set up and manage your account, trial and billing;
  • respond to your enquiries and provide support;
  • send service messages about your account, and, where you have agreed, occasional product updates you can opt out of at any time; and
  • meet our legal and tax obligations in India.

We do not sell your personal data, and we do not use candidate or client data you add for advertising.

4. Legal basis

We process personal data on the basis of your consent, the performance of our contract with you, our legitimate interest in running and improving the product, and compliance with applicable law, including the EU General Data Protection Regulation (GDPR) and India's Digital Personal Data Protection Act, 2023 (DPDP Act).

5. Sharing and processors

We share personal data with a small, named set of service providers (sub-processors) who help us run the product. They act on our instructions under contract and may use the data only to provide their service to us:

  • Cloud hosting and infrastructure, to run and store the service.
  • Resend, for transactional and service email (sign-in codes, invitations, submission and interview emails, and billing or account notices), and for onboarding and trial reminder emails during your free trial, which carry a one-click unsubscribe so you can stop them while still receiving essential account and billing messages.
  • Razorpay (for payments in India) and Dodo Payments (for payments outside India), to collect payment and, where applicable, handle tax.
  • OpenAI, to provide the optional AI assistance features (such as reading a job description, drafting a checklist, and scoring a match). The product also runs without it, and candidate data is sent only when the feature is in use.

We also use Google's and OpenAI's advertising services to measure sign-ups that begin from our ads; for that limited measurement data, each of Google and OpenAI acts under its own policies and may use it as an independent controller, as described in section 12. We may disclose data where the law requires it. We do not otherwise share your personal data, and we never sell it.

6. Candidate and client data: your role and ours

For the candidate and client records you create in RecruiterDesk, you are the data fiduciary (controller) and we are the data processor. You are responsible for having a lawful basis to hold that data and for honouring the rights of the individuals it concerns. We process it only to provide the service to you, and we make it straightforward for you to export or delete it.

To do their work, recruiters use RecruiterDesk to collect and share this data through the product's links and pages. A candidate may be reached through a consent-gated application page, a consent confirmation link, or an interview self-scheduling link; and a recruiter can share a shortlist with their hiring client through a no-login review link, or a hiring-status summary that shows counts only and no candidate names. These links are non-enumerable, can be paused or revoked by the recruiter, and are kept out of search engines. The product also gives the recruiter privacy controls: an application requires the candidate's consent before a record is created, a resume can be shared as a confidential (blind) copy that covers phone, email and personal links, and a client review link can be set to blind mode, which masks the candidate's email and phone from the client and serves the redacted resume by default.

7. Data retention

We keep account and billing data for as long as your account is active and for the period we are required to retain records under Indian law. The candidate and client data you add is kept until you delete it or close your account, after which it is removed within a reasonable period, except where the law requires us to retain it.

8. Security

We use appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls and regular review of our practices. No system is perfectly secure, but we work to keep the risk low and to respond quickly if something goes wrong. If you believe you have found a security vulnerability, please report it responsibly to security@recruiterdesk.io and give us a reasonable time to respond before disclosing it publicly.

9. Your rights

Subject to applicable law, you have the right to:

  • access the personal data we hold about you;
  • ask us to correct or complete inaccurate data;
  • ask us to erase your data, and to export the data you have added;
  • withdraw consent where we rely on it; and
  • raise a grievance with us, and with the data protection authority that applies to you (such as the Data Protection Board of India).

To exercise any of these, email privacy@recruiterdesk.io. We respond within the timelines the law sets.

10. Grievance officer

In line with the DPDP Act and applicable rules, you can reach our grievance officer at grievance@recruiterdesk.io, for data-protection grievances at dpdp.grievance@recruiterdesk.io, or by post at our registered office: N53 Techworks LLP, 19th Floor, Tower-B, Alphathum, Sector-90, Noida, Uttar Pradesh 201305, India.

11. International transfers

Where our service providers process data outside India, we take steps to ensure the data is protected to a standard consistent with this policy and applicable law.

12. Cookies, analytics and local storage

This website uses the strictly necessary cookies needed to run it, together with Google's advertising tag ("gtag.js") for Google Ads, which loads on every page. We run ads for RecruiterDesk on Google, and the tag lets us measure the sign-ups those ads lead to and reach past visitors with our ads (remarketing). It may set Google advertising cookies and share data with Google, which acts as an independent controller for that data under its own policies. You can read how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites, and you can control the ads you see and turn off ads personalisation at adssettings.google.com. We also run ads for RecruiterDesk on ChatGPT (OpenAI). OpenAI's advertising measurement pixel loads in the application (app.recruiterdesk.io), where a sign-up is completed, rather than on this website, so it can measure the sign-ups those ads lead to. It may set an OpenAI advertising cookie and share that limited measurement data with OpenAI, which acts as an independent controller for it under its own policies; see OpenAI's privacy policy at openai.com/policies/privacy-policy. On the pricing page, the site makes a one-time, IP-based country lookup to show prices in your likely currency, and stores only that currency and country hint in your browser's local storage; neither is used to track you. We do not sell your personal data. If we add further analytics or trackers, we will update this policy before we do. See the note on our data protection page.

13. First-party analytics

Separately from the advertising tag above, we run our own first-party analytics to understand how our site and the product are used. It is self-hosted on our own servers and shared with no third party. It sets no cookie and stores no identifier in your browser. For each page view it records the page, the referring site's domain and a broad device type (desktop, mobile or tablet). To count unique visitors within a single day without identifying you, our server derives a short code from your IP address and browser using a secret that changes every day; we store only that code, never your IP address, and the code cannot be linked across days or back to you. We honour your browser's Do Not Track signal, and we record a few key actions, such as sending the contact form. The same first-party analytics runs on the application.

14. Changes to this policy

We may update this policy from time to time. When we make a material change, we will update the date at the top and, where appropriate, tell you directly.

15. Contact

Questions about this policy or your data can go to privacy@recruiterdesk.io, or to N53 Techworks LLP, N53 Techworks LLP, 19th Floor, Tower-B, Alphathum, Sector-90, Noida, Uttar Pradesh 201305, India.